Collected Essays from Leading Thinkers & Practitioners

The Future of
Change Management

The first change management book to tackle mental health, neurodivergence, behavioral science, design thinking, and GenAI — with contributors from Google, Deloitte, IBM, and leading academics.

edited by  Paul Gibbons & Tricia Kennedy

Foreword by Professor Dave Ulrich, University of Michigan
The Future of Change Management book cover
Critical Acclaim

What Leaders Are Saying

Paul and Tricia offer a delightful service by updating insights from many disciplines into the change field. From psychology, we learn new ways of thinking about cognition, assumptions, neuroscience, and other mindset issues. Each section will give those interested in upgrading change both breadth and depth for timely innovations.

— Professor Dave Ulrich, University of Michigan

The Future of Change Management unveils cutting-edge insights into human dynamics within organizations, making it essential reading for change experts, HR professionals, and executives.

— David Bennett, Chairman, Allfunds PLC

I've been following the "change must change" conversation initiated by Paul Gibbons some 10 years ago — this book will be a landmark. Too many change gurus are willing to play it safe and advance tepid ideas, or rebrand old ideas as new.

— Wayne Reschke, Former CHRO, Alliant Energy

Gibbons towers above business thinkers in the way that Drucker did in an earlier era. Even Drucker did not bring to business thinking the breadth of scholarship and originality of thought that Gibbons does.

— Robert Entenmann, Former Global Head of Markets, ABN AMRO

Inside Volume 1

Ten Chapters. Ten Voices.

Each chapter is authored by a specialist — neuroscientists, behavioral economists, Google's Director of Health, Deloitte's global transformation lead — curated by Paul Gibbons and Tricia Kennedy.

Chapter 1
Brains in Constant Change
Hilary Scarlett

Neuroscience and the brain's response to organizational change — why threat response hijacks transformation and what leaders can do about it.

Neuroscience
Chapter 2
Mental Health in Workplaces and Change
Newton Cheng · Google

The Director of Health & Performance at Google on why mental health is the missing variable in every change initiative — and how to integrate it.

Mental Health
Chapter 3
Neurodiversity That Excludes?
Dr. Ignacio Etchebarne

Tailoring change initiatives for neurodiverse stakeholders — the first treatment of neurodivergence in the change management literature.

Neurodiversity
Chapter 4
Culture Change: Beyond Shared Values
James Healy · Deloitte

Deloitte's global behavioral science lead dismantles the "core values" approach to culture change and offers a behavioral alternative.

Culture
Chapter 5
Evidence-Based Behavioral Science in Change
Ben Barrah & Jordanov · Neurofied

How behavioral scientists and change managers can collaborate — bridging the gap between academic rigor and organizational practice.

Behavioral Science
Chapter 6
Behavioral Science Lens on HR
Scott Young · BIT

A former Behavioral Insights Team leader applies behavioral economics to human resources — from hiring to performance management.

HR & Behavioral Economics
Chapter 7
Behavioral Science Tools for Change
Robert Meza · Aim For Behavior

A practical toolkit — specific behavioral science interventions change professionals can deploy immediately.

Tools
Chapter 8
Uses and Abuses of Design Thinking
Yves van Durme · Deloitte & Paul Gibbons

The honest case for and against design thinking in organizational change — when it works, when it's theater, and how to tell the difference.

Design Thinking
Chapter 9
Will ChatGPT Replace the Change Manager?
Natasha Young · IBM

The first serious exploration of generative AI's impact on the change management profession — from IBM's consulting practice.

GenAI
Chapter 10
People Analytics Accelerates Change
Dr. Patrick Gallagher

Data-driven change — how people analytics can diagnose root causes and measure the impact of change interventions in real time.

Analytics
Provenance

The First Change Book To…

This book broke new ground in every chapter. These topics had never appeared in the change management literature before.

🧠
Mental Health & Organizational Change How change initiatives affect employee mental health — and how mental health affects change outcomes.
🌈
Neurodivergence in Change Why standard change approaches systematically exclude neurodiverse stakeholders — and how to fix it.
🔧
Behavioral Science Tools A deployable toolkit of behavioral interventions for change professionals, grounded in evidence.
✏️
Design Thinking — Honestly The first balanced assessment of design thinking in change — uses, abuses, and the line between the two.
🤖
AI & Change Management Will GenAI replace the change manager? The first serious treatment of the question.
🔬
Evidence-Based Change Continuing the conversation Paul Gibbons started — demanding evidence, not intuition, from the change profession.

Available in Kindle, paperback, and hardcover. Volumes 2 & 3 also available.

Get Volume 1 → See All Books
Contributing Authors

Ten Voices from the Front Line

Practitioners and academics from the world's leading organizations.

Newton Cheng
Google
James Healy
Deloitte
Natasha Young
IBM
Yves van Durme
Deloitte
Scott Young
Behavioral Insights Team
Hilary Scarlett
Neuroscience & Change
Dr. Ignacio Etchebarne
Human Insight
Dr. Patrick Gallagher
People Analytics
Beirem Ben Barrah
Neurofied
Robert Meza
Aim For Behavior
Paul Gibbons

Paul Gibbons

Editor · Denver, Colorado

Author of 8 Books IBM Partner Keynote Speaker

Paul Gibbons initiated the "change must change" conversation over a decade ago with The Science of Organizational Change — the first book to demand evidence-based rigor from the change management profession.

This collected volume brings together ten leading voices to tackle what comes next: mental health, neurodiversity, behavioral science, design thinking, and AI. Co-edited with Tricia Kennedy, founder of Kennedy Consulting Services.